Customer Service Roles, Emirates Group – Part-Time Jobs in UAE
The Emirates Group, a leading aviation and travel services provider based in Dubai, UAE, offers various part-time customer service roles. These positions provide job seekers with a flexible work schedule, competitive pay, and the opportunity to work for one of the most prestigious companies in the region.
Why Work in Customer Service at Emirates Group?
Benefits of Working in a Customer Service Role
- Competitive salary packages
- Flexible working hours
- Training and career development opportunities
- Exposure to an international work environment
- Discounts on flights and travel perks
Emirates Group provides exceptional career growth, making it a desirable employer for part-time workers looking to gain experience in a world-class organization.
Available Part-Time Customer Service Roles at Emirates Group
1. Customer Service Agent (CSA)
- Job Description: Handle passenger inquiries, assist with check-ins, and provide information about flight schedules.
- Salary: AED 4,000 – AED 6,000 per month (pro-rata for part-time)
- Requirements: Strong communication skills, basic IT knowledge, and the ability to work in a team environment.
2. Call Center Representative
- Job Description: Respond to customer inquiries over the phone, handle complaints, and assist with bookings.
- Salary: AED 3,500 – AED 5,500 per month
- Requirements: Fluency in English (additional languages preferred), problem-solving skills, and patience under pressure.
3. Airport Customer Service Assistant
- Job Description: Assist travelers with luggage, check-ins, and immigration processes.
- Salary: AED 4,500 – AED 6,500 per month
- Requirements: Strong customer service skills, ability to stand for long periods, and excellent interpersonal skills.
4. Lounge Attendant
- Job Description: Provide high-end service to premium passengers in Emirates lounges.
- Salary: AED 4,000 – AED 5,500 per month
- Requirements: Previous hospitality or customer service experience preferred, attention to detail, and excellent communication skills.
5. Retail Sales Associate (Duty-Free)
- Job Description: Assist customers with purchasing products at duty-free stores in Dubai International Airport.
- Salary: AED 3,500 – AED 5,000 per month
- Requirements: Sales experience, ability to handle cash transactions, and excellent product knowledge.
Requirements and Qualifications
General Requirements for Part-Time Customer Service Jobs
- High school diploma or equivalent
- Excellent verbal and written communication skills
- Ability to handle stressful situations
- Team player with a positive attitude
- Flexibility to work in shifts, including weekends and holidays
Additional Qualifications (Depending on the Role)
- Fluency in Arabic or other languages is an added advantage
- Experience in customer service or hospitality is preferred
- Strong problem-solving and conflict-resolution skills
How to Apply for Emirates Group Customer Service Jobs
- Visit the Official Emirates Group Careers Website – Emirates Group Careers
- Search for Part-Time Customer Service Jobs
- Fill Out the Online Application
- Upload Your Resume and Cover Letter
- Wait for HR Contact for Interviews
Salary and Benefits Breakdown
| Job Title | Salary Range (AED/month) |
|---|---|
| Customer Service Agent | 4,000 – 6,000 |
| Call Center Representative | 3,500 – 5,500 |
| Airport Customer Service Assistant | 4,500 – 6,500 |
| Lounge Attendant | 4,000 – 5,500 |
| Retail Sales Associate | 3,500 – 5,000 |
FAQs
Yes, entry-level positions are available for candidates with no prior experience, though customer service experience is an advantage.
Part-time roles typically require 4 to 6-hour shifts, with flexible schedules including weekends and holidays.
Yes, eligible employees may receive discounted flight tickets and travel perks, depending on their role and contract terms.
External Resources for Job Seekers
1. Emirates Group Careers Page
Emirates Group Official Careers
2. UAE Job Market Insights
3. Work Visa Information for UAE
UAE Government – Work Visa Information
4. Salary Comparison in UAE
5. CV Writing Tips for UAE Jobs
Bayt – CV Writing for UAE Jobs
Emirates Group offers excellent part-time customer service roles in the UAE, providing flexibility, competitive salaries, and career growth opportunities. Start your application today and become part of a world-renowned company!