Confidential Company
Lead a team of Tele-sales executivesMeet sales target on regular basisCoach and mentor team members to improve their performance and meet or exceed targets.Develop and implement training programs to enhance the skills and knowledge of the team.Monitor and analyze team performance metrics to identify areas for improvement and implement corrective actions.Manage escalated customer complaints and ensure timely resolution.Foster a positive and inclusive team culture that promotes collaboration and employee engagement.Provide regular feedback and performance evaluations to team members. Bachelor’s degree in a related field such as Business Administration or Customer Service Management.Minimum of 5 years of work experience in a customer care environment.Minimum of 2-3 years of work experience in team leading. Strong knowledge of customer service principles and practices.Excellent leadership and team management skills.Proven track record of meeting or exceeding targets and driving performance improvement.Excellent communication and interpersonal skills.Ability to handle and resolve customer complaints effectively.Proficiency in English & Hindi language (written and verbal).
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Please apply only via the official careers page. Please verify Team Leader- Sales (Male) – Dubai - United Arab Emirates application details on the employer’s official site before applying.
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