Switchboard Operator

Zayed University (ZU) stands as a premier institution of higher learning in the UAE, embodying the visionary ideals of the late Sheikh Zayed bin Sultan Al Nahyan. Established in 1998, ZU operates campuses in Abu Dhabi and Dubai, offering a diverse array of undergraduate and graduate programs across various disciplines. The university is committed to fostering innovation, sustainability, and a global perspective among its students and faculty. With a focus on research and community engagement, ZU aims to contribute significantly to the development of knowledge and society. zu.ac.ae

Core Values:

• Pioneering: Leading in education and research.

• Passion for Knowledge: Fostering a love for learning.

• Innovation: Encouraging creative solutions.

• Competitiveness: Striving for excellence.

• Tolerance: Promoting inclusivity and respect.

• Institutional Reputation: Upholding a strong institutional identity. zu.ac.ae

Sustainability Initiatives:

ZU demonstrates a strong commitment to sustainability through various initiatives. Notably, the university collaborates with Incheon National University in South Korea to research and develop transparent solar panels, aiming to advance renewable energy solutions. Additionally, ZU organizes events like the Al Sidr Environmental Film Festival, which showcases films addressing environmental issues and promotes awareness among the community. zu.ac.ae

Current Job Openings and Salary Information:

Zayed University offers a range of employment opportunities across academic and administrative roles. Below is a summary of typical positions and their associated salary ranges:zu.ac.ae+7zu.ac.ae+7arabcareerz.net+7

Position Department Salary Range (AED) Employment TypeAssistant Professor Various 252,000 – 354,000 Full-timeAssociate Professor Various 240,000 – 348,000 Full-timeInstructor Various 180,000 – 288,000 Full-timeResearch Assistant Various 59,000 – 93,000 Full-timeAdministrative Officer Administration 120,000 – 252,000 Full-timeGraphic Designer Media Services 36,000 – 120,000 Full-time

Switchboard Operator will serve and function as the primary and initial point of receiving telephone inquiries to the campus. Also, will Answer queries and calls from internal and external clients in a professional, cheerful and courteous manner. Maintaining and convey accurate and updated Information to internal and external callers.

Responsibilities
• Using the Cisco telephone system, receive, make and direct all internal, local and international phone calls and messages to the appropriate University individual or office.
• Update the campus telephone directory on a regular basis.
• Serve as the clerk for faculty/staff international telephone calls. Maintain an accurate record of the international call transactions so as to match calls made to the Etisalat invoice received monthly.
• Prepare the report for Finance to ensure that individuals are charged for any personal international calls made
• Answer general queries as requested.
• Pass and convey phone messages as necessary.
• Initiate telephone contact with the appropriate emergency services in the event of a campus emergency.
• Serve as the clerk for faculty/staff international faxes and maintain an accurate record of the international fax transactions so as to match faxes sent to the Etisalat invoice received monthly.
• Prepare the report for Finance to ensure that individuals are charged for any personal faxes sent
• Prepare the internal envelopes for distribution of any faxes received for individuals, Colleges or departments.
• Type documents in English or Arabic as necessary.
• Perform duties and assignments as determined by Campus Services Director.

Desired Requirement
• The hours of work would be 12-5pm. Part time only for 3.5 Months
• Fluency in Arabic and English is a must, (Bilingual).

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