Are you a fan of unconventional lifestyles and distinctive design? Become part of the nhow brand, with hotels inspired by their destination’s vibe, becoming a distinctive, ground-breaking and iconic hub in key destinations across Europe and Latin America.

Work in a fresh, thought-provoking universe conceived to stimulate the senses while immersed in a spectacular, avant-garde environment.

Join a team with a Millennial and Gen Z mindset, eager to live story-worthy experiences and ready to inspire you to create your own.

Are you a passionate and experienced salesperson looking for an exciting opportunity?

Join our team at nhow London, a vibrant and trendy lifestyle hotel near Shoreditch. Known for its unique style and desirable atmosphere, nhow London offers an extraordinary experience for both guests and employees. We are seeking a Sales Executive to play a key role in driving new business and delivering exceptional service.

If you are passionate about sales, possess exceptional communication skills, and have a keen eye for detail, we invite you to apply for this exciting opportunity to become our Sales Executive at nhow London. Join us in delivering outstanding experiences at our trendy and desirable lifestyle hotel and make a mark in the hospitality industry.

What are you going to do?

As the main point of contact for business sales enquiries, you’ll take charge of all incoming leads and strive to convert them into profitable business for the hotel. Excellent verbal and written English skills are essential for communicating with clients, demonstrating your in-depth knowledge of our facilities and showcasing the unique and desirable aspects of nhow London.

To succeed in this role, you’ll implement and execute hotel strategies, leveraging your previous sales experience. Familiarity with the SAP system would be advantageous. Collaboration is key, and as a real team player, you’ll work closely with Heads of Departments (HODs) to deliver outstanding customer service to our business clients while showcasing the trendy and desirable experience that nhow London offers.

Summary of Responsibilities:
• Serve as the primary contact for business sales enquiries, showcasing the trendy and desirable aspects of nhow London
• Respond promptly and professionally to incoming enquiries
• Correspond with clients, aiming to convert business in a timely and efficient manner
• Demonstrate a strong understanding of our hotel facilities and company brands, emphasizing the trendy and lifestyle aspects of nhow London
• Collaborate with colleagues, utilizing the SAP system for seamless communication
• Maintain regular communication with Revenue (REV) and Director of Sales (DOS) regarding priority bookings and key clients
• Hand over all confirmed business to event organizers
• Ensure accurate reporting through weekly MB file reports, staying on top of follow-ups and conversations
• Engage with online portals such as Cvent, C4C, Proven, or Venue Directory
• Conduct client site visits and attend to walk-ins, highlighting the unique and desirable experience of staying at nhow London
• Act as an enthusiastic ambassador for the hotel, embodying the trendy and lifestyle brand of nhow and adhering to the NH Customer Care Policy
• Foster close collaboration with event organizers and all HODs
• Utilize upselling and cross-selling techniques effectively
• Demonstrate excellent attention to detail

What are we looking for?

We need a quick-thinking, empowered individual with a proven track record in hotel sales, particularly in the B2B business group sector. As a member of our local sales team, you’ll thrive in a collaborative environment, focusing on converting leads into profitable business while embracing the distinct trendy and lifestyle qualities that make nhow London a sought-after destination.

What do we offer?
• Competitive salary + incentives
• End of year bonus
• Westfield Health & Rewards
• University: Excellent training & development opportunities
• Employee and Friends & Family rates in all Minor Hotels worldwide
• Excellent career opportunities: All employees of Minor Hotels are given priority on internal vacancies worldwide
• Free meals on shift
• Free use of onsite gym
• Quirky, United and Authentic Team

Are you looking for a new challenge? Apply now!

Minor Hotels Europe & Americas is dedicated to fostering an inclusive working environment where every individual is valued and equally encouraged. We warmly welcome individuals from all backgrounds and abilities.

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