Rooms Coordinator

Job description

Job DescriptionThe Candidate A Driven Self-Starter, you have Excellent Communication, Leadership and Organisational Skills. As an Astute Creative and Critical Thinker, you can Conceptualise and Implement Innovative Solutions in a Fast-Paced Environment. Not even the Smallest Detail Escapes Your Keen Eye and You Execute Tasks Proactively with Precision and Finesse. A ‘Can-Do!’ Attitude Coupled with An Inherent Flair for Taking Ownership Makes You a Highly Motivated Go-Getter.Your Outgoing and Approachable Nature enables you to Seamlessly Connect with other ‘FIVERs’ and key Stakeholders, ensuring that Their and Your Journey at FIVE is nothing short of Sensational. Joining our Front Office Team as a Rooms Coordinator will Empower you to deliver Exceptional Experiences across our award-winning Lifestyle Destinations. Jump on Board and Unlock your Potential in a Buzzing Environment that will take your Career to New Heights! What We’re Looking ForProven track record in a similar role, demonstrating ‘FIVE-Star’ Mastery in administrative functions such as crafting detailed reports, compelling presentations, and comprehensive data analysis.Strong Organisational Skills to manage multiple tasks and meet deadlines.Ability to maintain Confidentiality and handle Sensitive Information with discretion.A Proactive Nature, coupled with a meticulous Eye for Detail, ensuring accuracy in record-keeping and documentation.Excellent communication and interpersonal skills, leveraging strong verbal and written skills to engage effectively with guests, FIVE Tribe Members, and stakeholders.Computer literacy, with a mastery of Word, Excel, and Outlook, while possessing an exceptional knowledge of Hotel PMS, specifically Opera.Finds creative solutions and take ownership of all duties and tasks assigned, while ensuring an unparalleled Journey at FIVE.Impeccable communication skills, both verbal and written, with fluency in English. Additional languages are a plus.A hands-on attitude, fuelled by a ‘Can-Do!’ Spirit.Key ResponsibilitiesCrafts and upholds Precise Records, reports, and documentation for the Front Office, ensuring a ‘FIVE-Star’ Approach.Collaborates seamlessly with Finance and Purchasing Departments, orchestrating a Seamless Operation while swiftly resolving any issues that arise.Aids in Curating Monthly Reports and Presentations for Management, meticulously recording and tracking FIVERs’ month-to-month performance.Offers ‘FIVE-Styled’ Administrative Support, skilfully managing calendars and expertly coordinating meetings with a Remarkable Touch.Maintains an Exquisite Record of all Guest Requests, preferences, and special instructions, ensuring a Personalised Experience.