Old Navy
Company Overview – Old Navy, Mississauga, ON
Old Navy, a brand under the Gap Inc. umbrella, is a leading fashion retailer known for delivering accessible, affordable, and family-friendly apparel with style. With several store locations and corporate operations in Mississauga, ON, Old Navy plays a significant role in serving the Greater Toronto Area’s vibrant and diverse community.
Renowned for its fun, energetic, and inclusive brand experience, Old Navy offers apparel for men, women, children, and babies—with a focus on quality, everyday value, and size inclusivity. The company prides itself on making fashion accessible to all, with extended sizing and frequent new arrivals that reflect the latest trends and seasonality.
From a retail operations and customer service perspective, the Mississauga region focuses on upholding Old Navy’s core values through exceptional in-store experiences, efficient merchandising, and engaging product knowledge. Support roles in visual merchandising, logistics, and management are key drivers of store success and team culture.
Old Navy is also committed to sustainability, community impact, and workplace inclusivity, regularly participating in eco-conscious initiatives, fundraising programs, and employee well-being campaigns.
Guided by values of belonging, inclusivity, empowerment, and integrity, Old Navy offers fulfilling career paths in a retail environment that values growth, teamwork, and a passion for fashion.
Current Job Openings at Old Navy – Mississauga, ON
| Job Title | Salary Range (CAD/year) |
|---|---|
| Sales Associate – Retail (Part-Time) | 32,000–38,000 |
| Assistant Store Manager | 50,000–65,000 |
| Visual Merchandiser | 45,000–60,000 |
| Store Manager | 65,000–80,000 |
| Inventory Lead – Stock & Logistics | 40,000–52,000 |
Job description
About the Role
In this role, you will engage and connect with our customers by providing excellent customer service. You will be an expert in product and use this expertise to educate, inform, inspire and outfit the customer. You will offer information to the customer on current merchandise assortment, store promotions and events, and execute operational processes effectively and efficiently. Your goal is to bring our brand to life for our customers while building brand loyalty and delivering with productivity.
What You’ll Do
• All associates are expected to become experts of the brand’s selling behaviors, leveraging these behaviors with every customer who walks through our doors and allowing us to provide a premium customer experience.
• Acknowledge and assist customers; locate merchandise efficiently using various methods; answer questions quickly and accurately
• Offer style and outfit suggestions to the customer, utilizing mannequins and displays for inspiration
• Promote loyalty by educating customers about our loyalty programs
• Leverage omni channel offerings to deliver a frictionless customer experience
• Support sales floor, fitting room, check out, and back of house processes, as required
• Courteous and responsive to internal/external request
• Exchange and verifies job related information to provide support
Who You Are
• Good communicator with the ability to utilize technology effectively and engage with customers and your team to meet goals
• Problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required
• Able to handle customer interactions and potential issues/concerns courteously and professionally
• Use basic information-gathering skills to solve problems
• Ability to learn procedural knowledge acquired through on- the-job training
More Info
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To apply for this job please visit www.gapinc.com.