Production Support Engineer – Commodities

Millennium

Job description

Millennium Hotel London Knightsbridge – London, United Kingdom

The Millennium Hotel London Knightsbridge is a 4-star property situated in the heart of London’s upscale Knightsbridge district, renowned for its luxury shopping and proximity to cultural landmarks. Located at 17 Sloane Street, the hotel offers guests convenient access to iconic destinations such as Harrods, Harvey Nichols, Hyde Park, and the Victoria and Albert Museum. booking.commillenniumhotels.com+4millenniumhotels.com+4reserving.com+4

🏨 Hotel Overview

🛏️ Accommodations

The hotel features 222 air-conditioned rooms and suites across 14 floors, offering various categories to suit different preferences:reserving.com

  • Standard Rooms: Equipped with city-view windows, satellite TV, minibar, and complimentary Wi-Fi.

  • Superior Plus Rooms: Located on higher floors, providing enhanced views of Sloane Street.

  • Club Rooms: Offer additional amenities and access to exclusive services.

  • Studio Suites: Include a separate dining area for a more spacious experience.

  • Luxury Suites: Feature modern amenities with a dining room, ideal for extended stays. millenniumhotels.com+1booking.com+1

🍽️ Dining & Amenities

  • Bistro Babette: A Mediterranean-inspired restaurant offering a selection of dishes and an extensive wine list.

  • Le Chinois Restaurant and Bar: Serves modern Chinese cuisine with à la carte, dim sum, and sharing menus.

  • Complimentary Wi-Fi: Available throughout the hotel.

  • Ask Alfred Children Programme: Family-friendly services and amenities.

  • Meeting & Event Facilities: Suitable for various business and social gatherings.

  • Multilingual Staff: Ensuring a welcoming environment for international guests. reserving.combooking.commillenniumhotels.com

🚗 Parking & Accessibility

The hotel does not offer on-site parking. The nearest car park is located at 28 Pavilion Road, SW1X 0HH, with charges as follows:millenniumhotels.com+1millenniumhotels.com+1millenniumhotels.com+1millenniumhotels.com+1

The hotel is approximately a 3-minute walk from Knightsbridge Underground Station, providing easy access to the rest of London. booking.com

🌟 Guest Experience

Guests have praised the hotel’s prime location and the friendliness of the staff. However, some reviews have highlighted the need for room renovations and improvements in Wi-Fi quality. Overall, the Millennium Hotel London Knightsbridge offers a comfortable stay with convenient access to London’s premier shopping and cultural attractions

Trading Applications Support is the first call for the firm’s trading teams regarding their trading requests and trade processing.

A candidate in this role interfaces with trading teams, Technology teams, External vendors, Risk Management, Operations, Broker community.

We are looking for a L 1/L2 Production Support Engineer to join our team in London providing trade support to all EMEA Trading Teams on the firm’s proprietary and external trading applications. You will be responsible for resolving client and application issues stemming from use of our trading platforms to executing trades across global markets.

The role will be focused on business support across Commodities & Fixed Income Trading production support

You will be part of a Global Support Team (follow the sun model) helping to provide our users base with world class service.

Principal Responsibilities

Trade Support:
• 1st and 2nd Line support for All Trading team within the EMEA region
• Incident & Change management
• Assist with automating processes to increase efficiency and streamline trade support
• Manage communications with wide range of stakeholders (firm management, brokers, development teams, risk management)

Trading Platform Onboarding And Management:
• User onboarding : responsible for the setup of new users, configuring accounts, product permissions, coordinate with risk for trading limits, coordinate test trades
• User Trainings : Provide training to new users on various technology stack (Trading application & risk management platforms)

Qualifications/Skills Required
• Previous experience in a Trade Support / Business Analyst role in a major financial institutions (sell side / buy side / trading firm)
• Experience Supporting Commodities Trading and proficient with Trading Platforms such as Trayport, WebICE, TT
• Working knowledge of an object oriented programing language (Python, Java) and API concepts (HTTP protocol, RestAPIs..)
• Exposure to multiple asset class (EQ Derivatives, Interest Rates derivatives, Equities Cash markets, Fixed Income, Credit) desirable
• Good understanding of Unix / Windows environments
• Intermediate SQL skills
• Familiarity with middle and back office systems, risk management tools (OpenLink, Imagine..) and with Bloomberg or Reuters market data desirable
• Able to prioritize in a fast moving, high pressure, constantly changing environment; Good sense of urgency – problem management and escalation
• Excellent communication and interpersonal skills
• Detail oriented, accountability and strong sense of ownership
• Fast learner with a demonstrated aptitude to grasp new concepts quickly

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To apply for this job please visit uk.linkedin.com.