Part-Time Relief Assistant Shop Manager

Birmingham Hospice

Job description

Company Overview – Birmingham Hospice • Birmingham, United Kingdom

Birmingham Hospice is a leading provider of specialist palliative and end-of-life care, serving around 670 patients daily across Birmingham, Solihull, Sandwell, and Sutton Coldfield hospiceuk.org+12birminghamhospice.org.uk+12charityjob.co.uk+12. Formed in 2021 from a merger of two historic hospices, it delivers inpatient and community-based care grounded in dignity, compassion, and professionalism birminghamhospice.org.uk.

Innovation is driven through pioneering programmes such as its private bereavement counselling service, which offers timely and inclusive mental health support, and the adoption of Personal Health Budgets to tailor services to patients’ home environments, reducing hospital admissions .

Customer focus is at the core of its mission; care is customized by collaborating with diverse communities and offering multi-language support, inclusive spiritual and dietary services, and modernized private inpatient rooms that provide comfort and privacy .

Sustainability is reflected in its strategy to optimize resources and expand access responsibly, ensuring 89 pence of every pound goes directly into care services .

The hospice’s values—kindness, respect, openness, togetherness, and innovation—foster a culture where dignity and equality are upheld across care, operations, and community engagement hospiceuk.org+7charityjob.co.uk+7birminghamhospice.org.uk+7.


Current Job Openings – Birmingham Hospice

Job TitleLocationSalary / Rate
Health Care Assistant (Band 2)Selly Park£23,875 full-time / £15,280 part-time birminghamhospice.org.uk+10birminghamhospice.org.uk+10birminghamhospice.org.uk+10
Part-Time ChefErdington & Selly Park£15,931–£18,561 FTE (£26,522–£30,935 FTE equivalent)
Bank ChefSelly Park & Erdington£14.33/hr (Band G)
ICT Field Services EngineerVarious sites£36,709–£43,998 per year
Specialist Social Care CoordinatorErdington£52,226–£58,783 per year + on-call allowance

 

PART-TIME RELIEF ASSISTANT SHOP MANAGERS (RASM)

Marston Green (& Solihull Area)

Closing Date: 14 July 2025

Hours: 15 hours per week

Salary: Corporate Band I – £9,550 per year for 15 hours
(£23,875 per year full time equivalent)

Join Our Award-Winning Charity Retail Team!

Are you a highly motivated and organised individual looking for a new challenge?

Do you want to join an innovative and trail blazing charity retailer who has been awarded UK charity shop of the year for 2024/25 and help make a difference by raising income to help fund care for our patients and families?

Birmingham Hospice is looking for a* Relief Assistant Shop Manager (RASM) to join our Retail Team to provide assistance and area cover in our Marston Green and Solihull area shops.*

As RASM you will:

· Assist the shop manager to run the shop, covering their days off and holidays

· Own the daily operations in the absence of the Shop Manager

· Achieve income targets by maximising sales & donations

· Support the Shop Manager with accepting, sorting, pricing, steaming & displaying goods for sale to maximise income within agreed guidelines

· Provide the highest level of customer service to donors and customers

· Effectively lead by example the shop volunteers, respectfully supporting their usual tasks and commitments to meet the shops KPI requirements developing a positive team spirit

In return, we offer the opportunity to be part of an amazing growing charity retail team, generous holiday entitlement, retail discount scheme, wellbeing programmes, comprehensive training and the opportunity to develop your career in retail management.

Join us and make a difference in your community!

No retail experience is required as we can train you; we just require the drive and determination to do a good job.

For an informal chat about this role please contact email Cath D’eath, Regional Retail Manager at: cath.d-eath@birminghamhospice.org.uk

To view the full job description for this role and to apply for this vacancy please visit our vacancies website using the address below:

https://www.birminghamhospice.org.uk/about-us/join-us

The hospice is committed to developing a dynamic and diverse team, representative of the communities it serves. We ask you, therefore, to complete the Equal Opportunities monitoring form to help us in this aim.

We value each person as an individual – whether they are colleagues, patients, family members, carers or supporters, every person matters. We embrace diversity of culture, background and environment knowing it enriches our workplace and our relationships with our local communities. We are committed to building a culture of inclusion and belonging. We would love to hear from you, about what makes you uniquely you and how this opportunity will support you to succeed.

Job Types: Part-time, Permanent

Pay: £16,728.26-£47,666.19 per year

Expected hours: 15 per week

Benefits:
• Company pension
• Enhanced maternity leave
• Health & wellbeing programme
• Sick pay

Work Location: In person

Application deadline: 14/07/2025

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