An exciting opportunity has arisen for a Lettings Negotiator to join a well established and rapidly growing residential property company specializing in the Build to Rent sector. This company is backed by private equity and has ambitious expansion plans, with a strong presence in the market and a commitment to delivering high quality rental homes.

About the Role

As a Lettings Negotiator, you will play a crucial role in ensuring a seamless rental experience for prospective tenants. You will be responsible for managing enquiries, conducting viewings, securing reservations, and ensuring properties are let efficiently. With a strong focus on customer service and tenancy progression, you will work closely with internal teams to drive occupancy rates and minimize void periods.

Key Responsibilities:
• Deliver an outstanding customer experience via phone, email, and in person.
• Manage incoming enquiries and proactively follow up to maximize conversions.
• Conduct viewings and promote available units to prospective tenants.
• Secure reservations, ensuring applicants meet the necessary referencing criteria.
• Maintain accurate records within the company’s property management system.
• Work closely with internal teams, including marketing and resident services, to optimize lettings strategies.
• Develop a deep understanding of the company’s portfolio to provide expert advice to customers.
• Contribute ideas and initiatives to improve lettings performance and occupancy levels.
• Act as a brand ambassador, representing the company professionally at all times.

What We’re Looking For:
• Previous experience in property lettings or sales is preferred.
• A strong customer service ethos with excellent communication skills.
• Results-driven mindset with a passion for meeting targets.
• Strong organizational skills and attention to detail.
• IT literate with the ability to use property management systems effectively.
• Full UK driving license is desirable.

What’s on Offer:
• Competitive salary with bonus opportunities.
• Career development within a rapidly growing Build-to-Rent operator.
• A supportive and dynamic team environment.
• The opportunity to be part of an industry-leading company shaping the future of rental living.

If you are a motivated, customer-focused professional with a passion for property, we would love to hear from you!

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