Ultimate Resolution General Maintenance LLC
Job Title: Part-Time IT Specialist (Remote)
Company: Ultimate Resolution General Maintenance L.L.C.
Location: Abu Dhabi, UAE (Remote role with occasional on-site support if needed)
Job Type: Part-time, Remote
Salary: Based on experience and scope
About Us:
Ultimate Resolution General Maintenance L.L.C. is a leading provider of high-quality maintenance services across Dubai and Abu Dhabi. Specializing in air conditioning, electrical, plumbing, painting, and general maintenance, we are committed to delivering excellence and reliability to our residential, commercial, and industrial clients. Our team of skilled professionals ensures every project is completed to the highest standards, with a focus on customer satisfaction and safety.
Visit us for more: https://ultimateresolutions.com/
About the Role:
We are seeking a skilled and dependable Part-Time IT Specialist to provide remote technical support for our general maintenance operations. The ideal candidate will manage the company website, handle Microsoft 365 administration, configure emails, and support users with day-to-day IT issues. While the role is remote, occasional on-site visits in Abu Dhabi may be requested for critical tasks.
Key Responsibilities:
Troubleshooting & Technical Support:
• Remotely diagnose and resolve software, network, and hardware-related issues.
• Provide technical support via email, phone, or remote desktop tools.
• Offer guidance to staff on IT-related issues and system usage.
Web & Domain Support:
• Maintain and update the company’s website (WordPress or other CMS).
• Perform routine backups, plugin updates, speed optimizations, and basic SEO tasks.
• Monitor domain and hosting status, SSL certificates, and ensure site uptime.
Microsoft 365 & Email Configuration:
• Create and manage user accounts in Microsoft 365 (Outlook, Teams, OneDrive, SharePoint).
• Configure and troubleshoot domain-based emails.
• Manage SPF, DKIM, and DNS records to ensure secure email delivery.
Documentation & System Management:
• Maintain records of user accounts, system access, configurations, and IT assets.
• Create simple documentation and SOPs for internal use (e.g., how-to guides, email setup steps).
Skills and Qualifications:
• Strong experience with Microsoft 365 administration and remote IT support.
• Hands-on knowledge of website content management (preferably WordPress).
• Familiarity with domain/DNS management, SSL, and basic cybersecurity.
• Ability to use tools like AnyDesk, TeamViewer, or similar remote support platforms.
• Proficient in troubleshooting Windows systems and common networking issues.
• Excellent communication skills and self-management.
• Must be based in the UAE with availability to visit Abu Dhabi if urgently required (rare).
Job Types: Part-time, Contract
Contract length: 12 months
Expected hours: 1 – 2 per week
Application Question(s):
• Do you have experience maintaining and developing websites using WordPress? Please list the tasks you’ve handled (e.g., content updates, plugin management, backups, SEO, custom development).
Location:
• Abu Dhabi (Preferred)
Expected Start Date: 20/07/2025
More info:
To apply for this job please visit ae.indeed.com.