Hotel Receptionist – Ras Al Khaimah & Fujairah

Job Summary:

Were seeking applications for a Hotel Receptionist assigned in Ras Al Khaimah & Fujairah. The candidates must be smart and fluent in English with minimum 4 years’ experience and should have excellent customer service and computer skills. A hotel receptionist is the first point of contact for guests, responsible for delivering exceptional customer service, managing check-ins and check-outs, handling reservations, and assisting guests with inquiries or concerns during their stay. This role is crucial in ensuring a smooth and welcoming guest experience.

Key Responsibilities:

• Greet guests warmly upon arrival and provide information about the hotel.
• Manage the check-in and check-out process efficiently.
• Handle guest reservations via phone, email, and online booking systems.
• Respond to guest inquiries and resolve any issues promptly and professionally.
• Maintain accurate records of bookings, payments, and guest details.
• Coordinate with housekeeping and maintenance to ensure room readiness.
• Process payments and issue invoices or receipts.
• Maintain a clean and organized front desk area.
• Provide information about local attractions, services, and directions.

Skills and Qualifications:

• High school diploma or equivalent; additional hospitality training is a plus.
• Previous experience in customer service or front desk roles preferred.
• Proficiency in using hotel management software (e.g., Opera, Cloud beds).
• Strong communication and interpersonal skills.
• Ability to handle stressful situations calmly and professionally.
• Basic math and cash-handling skills.

Please apply with a detailed resume and a recent photograph.

Job Types:

Full-time, Permanent

Expected Salary?

Application Question(s):

Bachelors in Degree ?

Experience 4 + years ?

Please specify your current visa status in UAE-Residence/ Cancelled/ Visit/Spouse

Job Types:

Full-time, Permanent

Ability to commute/relocate:

• Ras al-Khaimah: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

• How many total experience of Hotel Receptionist?
• Expected Salary?

Experience:

• Hotel Receptionist in UAE: 4 years (Preferred)

Language:

• English, Hindi & Arabic (Preferred)

Location:

• Ras al-Khaimah (Preferred)