Abercrombie and Fitch Co.
Job description
Company Overview – Abercrombie & Fitch Co. (Birmingham)
Abercrombie & Fitch Co. is a globally recognised fashion retailer known for its contemporary, lifestyle-oriented apparel brands including Abercrombie & Fitch, Hollister, and Gilly Hicks. The Birmingham store delivers a seamless, omnichannel customer experience, combining data-driven merchandising, digital-first store operations, and a strong emphasis on in-store staff engagement. Innovation is woven into the brand’s retail strategy through advanced inventory systems, personalized service models, and digitally enhanced visual merchandising.
Customer focus remains central, with employees trained to provide welcoming, attentive service—cultivating a shopping environment that prioritizes loyalty and brand affinity. Sustainability and ethical standards are increasingly emphasised in sourcing, operations, and employee welfare, reflecting the brand’s evolving corporate responsibility efforts. Core values include integrity, inclusivity, and quality—underscored by initiatives supporting staff development, diversity, and equitable working conditions.
Current Job Openings – Birmingham
| Job Title | Employment Type | Salary Range (GBP) |
|---|---|---|
| Brand Representative (Hollister) | Part-Time/Full-Time | £13,000 – £21,000 annually en.wikipedia.org+1uk.indeed.com+1glassdoor.co.uk+9glassdoor.co.uk+9uk.indeed.com+9reddit.com+13uk.indeed.com+13uk.indeed.com+13glassdoor.co.in+3glassdoor.co.uk+3glassdoor.co.uk+3 |
| Sales Associate | Part-Time/Full-Time | £17,000 – £21,000 annually |
| Assistant Manager | Full-Time | £27,000 – £29,000 annually |
| Assistant Store Manager | Full-Time | £22,000 – £35,000 annually |
| Store Manager | Full-Time | £26,000 – £38,000 annually |
Company Description
Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.
The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates over 750 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com, and hollisterco.com.
At Abercrombie & Fitch Co., we lead with purpose and always put our people first. We’re proud to offer equitable compensation and benefits, including flexibility and competitive Paid Time Off, as well as education and engagement events, including various Associate Resource Groups, volunteer opportunities and additional time off to give back to our global communities.
Job Description
The Brand Representative is truly engaged. They provide great customer service by anticipating and responding to customer needs. An individual who is outgoing, stylish, and helpful. They demonstrate a keen awareness of the store environment by ensuring they always remain approachable and warm. They are able to initiate conversations and connect with the customer by communicating in a genuine and articulate way; that ensures the customer is always the first priority. Demonstrates relatable, confident and highly social behaviors on the sales floor that translate into closing the sale.
What You’ll Do
• Customer Experience
• Store Presentation and Sales Floor
• Communication
• Asset Protection and Shrink
• Policies and Procedures
• Training and Development
Qualifications
What it Takes
Adaptability / Flexibility
Applied Learning
Attention to Detail
Multi-Tasking
Work Ethic
Additional Information
What You’ll Get
As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly – with you!
Merchandise Discount
Flexible Schedule
Opportunities for Career Advancement
Opportunity to Become a Brand Affiliate
Training and Development
A Global Team of People Who’ll Celebrate you for Being YOU
FOLLOW US ON INSTAGRAM @LIFEATANF
Any job offers for this role could be subject to and conditional upon the applicant carrying out applicable work visa formalities. You could be contacted by the company to find out which documents you will need to provide.
Abercrombie & Fitch Co. is an Equal Opportunity/Affirmative Action employer
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