Ø QUALIFICATIONS:

: Minimum of 2 years’ experience in management or position in a spa or related field

· Ability to multi-task and prioritize

· Excellent communication skills and professional telephone and email etiquette

· Positive attitude

· Excellent grooming standards

· Professional telephone and email etiquette

· Punctual, flexible and confident

· Enjoys working with people

· Experience in Fresha is a must

Ø DUTIES AND RESPONSIBILITIES:

· Inform staff of job responsibilities, performance expectations, client service standards, or corporate policies and guidelines.

· Check spa equipment to ensure proper functioning.

· Develop staff service or retail goals and guide staff in goal achievement

· Monitor operations to ensure compliance with applicable health, safety, or hygiene standards.

· Inventory products and order new supplies.

· Respond to customer inquiries or complaints.

Job Type: Full-time

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