Days Inn & Suites Moncton NB
• *Job Summary:**
The Executive Housekeeper will oversee the daily operations of the housekeeping department to ensure cleanliness and maintenance of guest rooms, public areas, and back-of-house spaces. This role is crucial in providing a welcoming and hygienic environment for our guests, and the Executive Housekeeper will lead a team of housekeeping staff to achieve the highest standards of cleanliness and service.
• *Key Responsibilities:**
1. **Staff Management:**
– Recruit, train, and supervise housekeeping staff.
– Schedule staff shifts and manage daily assignments.
– Conduct performance evaluations and provide ongoing training and development.
2. **Quality Control:**
– Ensure that all guest rooms, public areas, and service areas comply with cleanliness and safety standards.
– Perform regular inspections of guest rooms and common areas to ensure quality standards are met.
3. **Inventory and Supplies:**
– Manage inventory of cleaning supplies, linen, and equipment, maintaining appropriate levels to meet operational needs.
– Coordinate with suppliers to procure necessary supplies and equipment.
4. **Budget Management:**
– Assist in budget preparation and control housekeeping expenses.
– Monitor labor costs and productivity to ensure the department operates within budget.
5. **Guest Relations:**
– Respond to guest inquiries and concerns promptly and professionally.
– Foster a positive relationship with guests, ensuring their comfort and satisfaction during their stay.
6. **Health and Safety:**
– Ensure compliance with health and safety regulations and hotel policies.
– Maintain proper handling and storage of cleaning chemicals and equipment.
7. **Reporting:**
– Maintain accurate records of room status, maintenance issues, and lost and found items.
– Prepare reports on department performance and present to management as needed.
• *Qualifications:**
– High school diploma or equivalent; additional education in hospitality management is a plus.
– Proven experience in housekeeping management, preferably in a hotel or resort environment.
– Strong leadership and organizational skills.
– Excellent attention to detail and ability to multitask.
– Strong communication skills, both verbal and written.
– Familiarity with cleaning products and equipment.
– Ability to work flexible hours, including weekends and holidays.
• *Physical Requirements:**
– Ability to stand, walk, and bend.
– Capability to perform physically demanding tasks, including pushing and pulling cleaning carts.
• *Working Conditions:**
– Fast-paced hotel environment.
– May require working in different areas of the hotel and in various weather conditions.
This job description outlines the primary responsibilities and qualifications for the Executive Housekeeper role. Other duties may be assigned based on operational requirements.
Job Type: Full-time
Pay: $40,000.00-$45,000.00 per year
Benefits:
• Dental care
• Flexible schedule
• On-site parking
Schedule:
• 8 hour shift
• Monday to Friday
• Weekends as needed
Work Location: In person
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