Illumina Technology Solutions
Job description
Description:
• Lead end-to-end implementation of Dynamics 365 Commerce (Retail) solutions, ensuring seamless integration with business processes
• Collaborate with clients to gather, document, and analyze business requirements, aligning them with system functionalities
• Configure and customize D365 Retail modules, including POS (MPOS/CPOS), eCommerce, Pricing, Promotions, and Loyalty Programs
• Prepare and maintain Functional Requirement Documents (FRDs), Solution Design Documents (SDDs), and other project documentation
• Work closely with technical teams to define system integrations, data migration strategies, and custom enhancements
• Facilitate integrations with ERP, payment gateways, inventory systems, and third-party applications
• Conduct user training sessions and workshops to ensure effective system adoption and utilization
• Provide post-implementation support, troubleshooting issues, and ensuring optimal system performance
• Act as a bridge between business users and technical teams, ensuring clear communication and project alignment
• Identify risks and challenges, proposing solutions to drive project success and client satisfaction
Requirements:
• Minimum of 8 years of experience in Dynamics AX/D365 implementations, with at least 5 years in D365 Commerce (Retail)
• Strong expertise in POS (MPOS/CPOS), eCommerce, Inventory Management, Pricing, and Promotions
• Experience in Retail business processes, including store operations, customer engagement, supply chain, and merchandising
• Proven ability to design and implement end-to-end functional solutions using Dynamics 365 Commerce
• Knowledge of integration strategies with third-party applications, ERP, and payment gateways
• Experience with data migration, system configuration, and business process optimization
• Excellent stakeholder management and communication skills, with the ability to work in a fast-paced, client-facing environment
• Experience in training users and preparing functional documentation
• Strong problem-solving and analytical skills, with a focus on delivering business value
• Microsoft Dynamics 365 Commerce certifications and a Master’s degree are preferred
Benefits:
To apply for this job please visit www.remoterocketship.com.