Commercial Manager Retail, dnata Catering & Retail

Job Purpose dnata Catering and Retail is one of the world

s leading inflight hospitality providers
delivering world
class culinary services and innovative products that enhance our passengers

experience

As a Commercial Manager Retail
you will lead and manage the commercial activities
relationships
sales
marketing
branding
supplier and Group Partnerships
of dnata
and support the department head to develop
implement and manage an integrated commercial strategy to increase revenue and yield for the business

In this role

you willSupport VP Retail to develop and implement a commercial
sales and marketing strategy
Develop a strong
competitive Business Development environment that encourages commercial thinking and drives business growth
Develop and enhance the existing systems to maximise the revenue generating potential and enable dnata to build and maintain important data on its key customers and markets
Establish an effective communication process with key customers to ensure account potential is maximized across the dnata local and overseas businesses
in a coordinated and consistent manner
Provide market analysis on airports
airlines
volumes
revenues
yields etc
in the areas that dnata operate in to better understand the markets and contribute to the identification and targeting of new business and the creation of strategic plans for each of these new businesses
Compare similar operations across the globe to develop new business proposals and customer offerings
Establish relationships with relevant colleagues and interface with the rest of dnata and EK Group to ensure commercial opportunities are identified and acted upon as effectively as possible
Implement and maintain a system of Strategic Account Management
to ensure that the business understands and develops its key customer relationships both locally in each business and network
wide in order to increase both yield and revenue
Perform analysis of customer opportunities
revenues and profitability and recommend appropriate corrective action to be taken as a result
Oversee commercial activity such as corporate events
collateral
brochures
newsletters
gifts etc

and branding
Work closely with the Corporate Communications Account Manager to prepare briefs
annual and quarterly plans and Corporate Communications strategy for dnata
Work with dnata International
dnata Catering
dnata AO in order that sales and marketing activity is undertaken in an integrated and unified manner
Ensures compliance to all relevant safety policies
procedures and controls across the department to guarantee employee safety
legislative compliance and a responsible environmental attitudeQualifications
ExperienceTo be considered for the role
you must meet the below requirementsBachelors degree and 10
12
years

experience in the Airport Ground Handling Industry
Other Industries5 years experience in positions of progressively increasing managerial responsibilities Have Budget and Cost Control Knowledge Be Safety Aware Have expert knowledge of and developing Sales
Marketing
Commercial techniques and strategyAt dnata
part of Emirates Group
we

re committed to providing our employees with opportunities to grow and develop in their careers
So if you

re looking for a challenging and rewarding opportunity
apply today and join our team
Recruitment Process and Timelinednata
part of Emirates Group
is an international organisation with employees from over 170 nationalities
we encourage applications from across the globe
Your application journey begins by applying via the Emirates Group Careers website
Please ensure your CV is up to date for our talent acquisition team to review your profile
If you meet the criteria of the role
you will then be invited to complete a HireVue video interview
to share more about your product experience and your career aspirations
If you are shortlisted you will then be invited to interview with our hiring managers
If you are successful
your recruiter will reach out to you with an offer and then our Onboarding team will ensure a smooth transition to your new role at Emirates Group
Salary
BenefitsJoin us in a management role and enjoy an attractive tax
free salary
On top of our generous travel benefits
including discounted flights and hotel stays around the world
this managerial role also has an excellent leave and healthcare package
That

s on top of transport benefits
life insurance and more
Find out what it

s like to live and work in our fast
paced
cosmopolitan home city in the Dubai Lifestyle section of our website www
emirates
com
careersJoin our growing team and enjoy a competitive remuneration package
discounts on flights and hotel stays
Find out more about working with us in our website www
emirates
com
careers