Area Supervisor

Education QualificationBusiness Administration Degree, Hospitality or Diploma or equivalentExperience3 Years of relevant experience in the same position.Skill/Knowledge• Strong problem-solving, and organizational skills.• Excellent communication and customer service abilities.• Ability to multitask and work under pressure.• Problem-solving and decision-making capabilities.• Knowledge of industry best practices and regulations.• Proficiency in time management and organization.• Knowledge of safety regulations and compliance requirements.• Ability to work flexible hours, including weekends and holidays.Job DescriptionJob SummaryThe Supervisor is responsible for overseeing daily operations, ensuring efficient workflow, maintaining high standards of quality and productivity, and fostering teamwork among employees. They play a key role in problem-solving, performance management, and operational efficiency while ensuring adherence to company policies and procedures.Key Responsibilities1. Safety & ComplianceEnsure all safety and hygiene regulations are followed as per local laws andcompany policies.Conduct routine inspections of play equipment and report any damages or hazards.Train staff on emergency procedures and first-aid protocols.2. Staff Supervision & Performance ManagementAssign tasks and monitor staff performance, ensuring all employees follow safetyguidelines.Conduct regular team meetings and training sessions to enhance service quality.Address employee concerns and maintain a positive team environment.3. Customer Service & ExperienceEnsure all visitors receive a warm welcome and excellent customer service.Address customer inquiries, feedback, and complaints professionally andefficiently.Organize events and activities to enhance the customer experience.4. Cleanliness & HygieneMaintain high hygiene standards in play areas, restrooms, and common spaces.Implement cleaning schedules and ensure proper sanitization of play equipment.5. Conflict Resolution & Problem-SolvingHandle disputes or conflicts among children, parents, or staff effectively.Mediate any concerns between employees and escalate issues if necessary.6. Operational Efficiency & Time ManagementEnsure smooth operations, including staff rotations and activity scheduling.Monitor inventory for play area supplies and coordinate with vendors when needed.Oversee cash handling and daily reports, if applicable.7. Event Planning & EngagementPlan and execute birthday parties, themed events, and special activities forchildren.Work with the marketing team to promote events and activities.8. MaintenanceConduct routine maintenance of play equipment and facilities.Ensure compliance with safety regulations.Respond to repair requests and fix issues promptly.Maintain maintenance records and schedules.Work with vendors for major repairs and equipment upgrades.9. HR & Administration.Handle onboarding, and training.Manage payroll processing.Maintain employee records and ensure compliance with Oman Labor Law.Address employee grievances and workplace issues.Manage office facilities and supplies.Oversee procurement and vendor management.Maintain administrative records and documentation.Support internal departments with administrative needs.Ensure compliance with company policies and regulationsMore info:Jobs in Dubai OnlinePet Transport Driver/ Pet Relocation OfficerLottery Product Optimization ManagerDisclaimer: This job listing is published by the employer. Online Jobs aggregates jobs for informational purposes only. Applications must be submitted via the official employer careers page using the "Apply" button below. We do not collect payments, application fees, or personal data from job seekers.

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