In this role, you will

Manage aircraft loading teams, including staffing, recruitment, training, performance, discipline, and development to ensure efficient and cost-effective operations
Ensure safe working practices by promoting a strong safety culture, modelling correct behaviours, using PPE, and addressing risks proactively
Ensure compliance with safety and security regulations at Dubai International Airport, escalating irregularities to Senior Manager Aircraft Turnaround
Develop, manage, and monitor Aircraft Turnaround activities to meet agreed Service Level Agreements with customer airlines
Review and audit performance standards and procedures, recommending and implementing improvements to enhance turnaround services
Analyse discrepancy reports and recommend process changes to improve standards and reduce unit costs
Maintain strong working relationships with internal teams and external partners to ensure high service levels and share proactive improvement feedback
Collaborate with dnata s support functions to implement technology solutions for enhanced service, efficiency, and cost savings
Benchmark current practices against industry standards to introduce best practices for safety and customer satisfaction
Communicate procedural changes and ensure compliance by coordinating with dnata Training and dnata Safety
Review and approve airline-specific training material to ensure effective implementation in turnaround operations

To be considered for the role, you must meet the below requirements

Bachelor’s degree and 8+ years experience in an international airline or ground handling company at management level
Thorough knowledge of aircraft loading and unloading procedures, Cargo and ULD operations, and Ground Support Equipment
Working knowledge of Baggage Services, Cargo and Mail handling, relevant IT systems, and communication protocols
Adaptable to working in a diverse, multicultural environment

You ll have an edge if you have

Familiarity with industry standards and regulatory frameworks such as AHM, ISAGO, IATA, DCAA, and GCAA will be an advantage
A valid UAE driving licence or a transferable international driving licence

At Emirates Group, we re committed to providing our employees with opportunities to grow and develop in their careers. So if you re looking for a challenging and rewarding opportunity, apply today and join our team!