Admin and Clerical

About Us

Now is the perfect time to advance your career by joining East Kent Hospitals University NHS Foundation Trust. As one of the largest hospital trusts in England, we offer a variety of rewarding roles across our five main hospitals and community clinics, serving a population of approximately 800,000 in the South East of England. With locations in Ashford, Margate, Canterbury, Dover, and Folkestone, you’ll be part of a team dedicated to delivering exceptional care to diverse communities.

Our vision is simple yet powerful: great healthcare from great people. Guided by our core values—ensuring people feel cared for, safe, respected, and confident—we are committed to making a meaningful difference in the lives of those we serve. For more insight into what our values mean to members of our staff, you can watch the following video: https://youtu.be/40-zJBdXjn4

At East Kent Hospitals, we embrace a culture of empowerment through our We Care programme, which enables frontline staff to lead day-to-day improvements. Compassionate individuals who share our dedication to continuous improvement are integral to our journey of enhancing care for patients, families, and carers.

Research and innovation are at the heart of our mission to improve community health. Our Trust participates in numerous clinical research studies, with Kent and Medway’s Clinical Trials Unit at Queen Elizabeth The Queen Mother Hospital in Margate. As a teaching Trust, we are proud to collaborate with local universities and King’s College London to educate and train the next generation of doctors, nurses, and healthcare professionals.

Join East Kent Hospitals, and you’ll find a supportive environment where every individual’s contribution is valued. Together, we strive to provide outstanding care while fostering personal and professional growth in an organisation that takes pride in its people.

Forces Friendly Employer

At East Kent Hospitals University NHS Foundation Trust (EKHUFT), we are proud to be recognised as a Forces-friendly employer. We warmly welcome applications from ex-military personnel, their families, and individuals involved in the Reserve Forces and Cadet Schemes.

Being part of the armed forces community means you possess a wealth of transferrable skills, knowledge, and invaluable life experience. These qualities make you an excellent fit for our organisation, where your expertise and dedication are highly valued. If you are a reservist, you will receive paid leave each year to support you in completing your reservist activities and duties.

We greatly appreciate the unique contributions you bring, including exceptional skills as a member of our Admin and Clerical teams, alongside a strong commitment to upholding values aligned with ours: People feel cared for, safe, respected and confident that we are making a difference. Join us, and you’ll find a supportive environment where your strengths are celebrated, and you can continue to make a difference.

The Opportunity

We are looking for dedicated and conscientious individuals to join our Admin and Clerical teams, helping to ensure the smooth running of our services and providing the best possible experience for patients and their families. Whether you’re managing patient records, booking appointments, coordinating care pathways, or providing essential business support, your contribution will play a vital role in the success of our organisation.

If you have strong communication skills, both written and verbal, are organised and able to manage deadlines effectively, and have a focus on delivering exceptional service, we’ll have a role to suit you.

We offer a variety of roles, including ward clerks, medical secretaries, personal assistants, receptionists, health records staff, payroll advisors, switchboard operators, and clinical coders. There are also opportunities in operational and specialist areas, such as recruitment officers, HR advisors, project officers, and administration managers and many more. With clear career development pathways, you’ll have every chance to grow your skills and progress.

In addition, we also support apprenticeships, including administration and IT apprenticeships, giving you the opportunity to gain qualifications while working. Many of our team members have developed their careers with us, moving from entry-level roles to senior management positions.

Whatever your role, you’ll benefit from regular training and personal development planning with your manager. Our size and diversity as one of the largest NHS Trusts in England mean you’ll have plenty of opportunities to gain experience across different environments or progress through management.

We’re committed to supporting your personal and professional wellbeing, offering a collaborative environment where your ideas are welcomed, listened to, and acted upon. With access to lifelong learning opportunities, including vocational training and career pathways, you can shape your career to suit your aspirations.

Join us, and your work will make a real difference – whether you’re supporting clinical teams, helping patients navigate their care, or ensuring our operations run smoothly. Together, we’ll improve the health and wellbeing of our local communities while building a career you can be proud of.

Diversity Matters

East Kent Hospitals University NHS Foundation Trust (EKHUFT) is dedicated to fostering an inclusive environment where equality of opportunity is prioritised and diversity is celebrated. We encourage individuals from all backgrounds to apply, regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.

As an organisation, we are dedicated to being an employer of choice, recruiting and developing staff fairly so that talented individuals choose to join, stay, and grow within EKHUFT. We believe that a workforce whose diversity reflects the communities we serve is key to delivering the best possible healthcare services.

Our commitment to equality, diversity, and inclusion (EDI) is central to everything we do. The Trust has an EDI Steering Group, chaired by our Chief People Officer, to drive forward the EDI agenda. By fostering an environment of teamwork, trust, and respect, we empower every employee to achieve their full potential. Equal opportunities are fundamental to our recruitment practices, ensuring equal access and creating a personal, fair, and inclusive culture.

As part of our commitment to fair and inclusive recruitment, we have recently introduced Recruitment Inclusion Ambassadors. Recruitment Inclusion Ambassadors provide a neutral and unbiased perspective during interviews, helping panels to make recruitment decisions free from bias.

Our Benefits

We work hard to ensure that our people are supported, recognised and rewarded; through personal development and career progression opportunities, dedicated staff well-being and support programmes, flexible working opportunities to help your work-life balance, as well as staff discounts and benefits. Our package of benefits includes removal expenses; a car lease scheme; on-site childcare; generous annual leave in line with NHS terms and conditions; high street and public transport discounts; 24/7 365 Telephone Support for Well-being – including access to independent financial advice; ‘rest before you drive rooms’ for night staff – and the little things that make life easier, like onsite Amazon lockers and fresh fruit and veg stalls.

At East Kent, we will do all we can to help you build a career that is centred around you, your family, your location and your interests.

Join us today and play a key role in delivering a consistent, high-quality service while becoming a valued member of one of the largest NHS Trusts in the country. We look forward to welcoming you to the team! To explore our current vacancies, click here: https://www.ekhuft.nhs.uk/careers/vacancies/

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