ACES Specialist – Food Services – Hospitality

Amazon UAE

Amazon UAE, with its regional hub in Dubai, is a global e-commerce and technology leader, grounded in innovation, customer obsession, operational excellence, and sustainability. In the UAE—and originally via its acquisition of Souq.com in 2017—Amazon has enriched local digital commerce infrastructure, supporting everything from logistics and smart fulfillment to cloud computing through AWS en.wikipedia.org.

Its innovation-driven approach is visible in Amazon’s heavy investment in automation, AI-driven recommendation systems, and advanced delivery operations, offering customers fast, seamless experiences. Amazon consistently places customer needs at the heart of its strategy, building trust through reliable, personalized shopping, responsive support, and comprehensive post-purchase services .

Sustainability is central to Amazon UAE’s vision, aligning with the global initiative to power operations with renewable energy and reduce carbon impact. Its corporate values—customer obsession, long-term thinking, operational excellence, and responsibility—are fully integrated into its UAE operations and community engagement efforts.

🔍 Current Job Openings – Amazon UAE, Dubai

Job TitleEstimated Salary (AED/month)
Software Engineer (L5, SDE II)AED 34,667 – 51,786 (AED 554K/yr total) reddit.com+14levels.fyi+14finduaework.com+14
Program Manager (L6)AED 49,417 (AED 593K/yr total)
Delivery DriverAED 5,475 (range AED 4,677–6,410)
Customer Service RepresentativeAED 6,353 avg
Operations ManagerAED 12,000–20,000
Data ScientistAED 10,000–18,000
Cloud EngineerAED 9,000–16,000

📌 Market & Employee Insights

Job TitleACES Specialist – Food Services – HospitalityJob DescriptionACES Specialist – Food Services / Hospitality Job OverviewAmazon is hiring an experienced ACES Specialist to enhance operations for its Ultra Fast Grocery (UFG) division in the UAE. This role emphasizes continuous improvement, lean process integration, and end-to-end fulfillment efficiency to support high-velocity grocery logistics across the region. Job DetailsJob Location: Dubai, United Arab EmiratesIndustry: Food Services / HospitalityFunction: Food Services / HospitalitySalary: 18000-22000 monthly (Market estimated)Gender: AnyCandidate Nationality: AnyCandidate Current Location: AnyJob Type: Full Time Job OverviewThis role is designed for a proactive operations expert who can lead process improvement for Amazon s fast-paced grocery environment. You ll execute Kaizen events, standardize workflows, and manage store-level leadership committees to deliver on customer experience targets while improving operational cost efficiency. Key Responsibilities * Drive process improvement and lean implementation across UFG store operations* Lead daily GEMBA routines and eliminate store-level barriers through hands-on problem-solving* Facilitate and train teams in Lean Standard Work and SOP adherence* Maintain alignment with Amazon s MENA benchmarks and quality standards* Own the Leadership Steering Committee (LSC) process and prioritize improvement agendas* Generate operational insights using Excel and support continuous performance reporting* Travel to various Amazon grocery store locations across the UAE to implement improvements Job Requirements * Bachelor s degree in logistics, operations, or a customer-facing field* Prior experience in warehousing, food logistics, or grocery retail environments* Strong communication and training abilities* Skilled in Microsoft Excel (pivot tables, charts, data analysis)* Willing to travel within UAE Preferred Qualifications * Familiarity with Kaizen, Six Sigma, or PDCA methodology* Demonstrated success leading process change in store or fulfillment environments* Change management and cross-functional team collaboration experience What We Offer * Dynamic role in one of the most innovative grocery logistics operations in the UAE* Exposure to Amazon s global continuous improvement framework* Career development in high-growth food services and fulfillment operations
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Job Information

Job TitleACES Specialist – Food Services – Hospitality
CompanyAmazon UAE
LocationDubai - United Arab Emirates
Job Type
Date PostedJune 30, 2025
Expiry DateNovember 12, 2026
SalaryAED 10000 MONTH
Job Summary
Amazon UAE is hiring a role aces specialist – food services – hospitality to join their innovative team in Dubai - United Arab Emirates. This full-time a role offers excellent prospects for growth with an expected salary of approximately AED 10000 MONTH. Applicants are encouraged to apply promptly to secure this opportunity.
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