Toronto Dermatology Centre
Nursing Patient Care Coordinator
Toronto Dermatology, 400-4256 Bathurst St, Toronto, ON
What we are about:
MedSpa Partners (MSP) is North America’s largest platform of top-tier medical aesthetics clinics (including plastic surgery, cosmetic dermatology, and med spas) and is one of Deloitte’s Top 25 Best Managed Companies in Canada. Our goal is to allow our industry-leading teams to achieve their professional aspirations by creating world-class patient experiences through sustainable support, collaboration, and community.
Toronto Dermatology Centre is an extremely busy clinic specializing in anti-aging and corrective treatments including neuromodulators, HA Volumizers, laser treatments and medical-grade skincare.
Job Summary:
The Nursing Patient Care Coordinator serves as a vital liaison between patients, healthcare providers, and administrative staff. The role ensures seamless care by coordinating appointments for new and existing patients and supporting patients in navigating the healthcare system. The ideal candidate will possess strong communication skills, empathy, and organizational abilities to deliver high-quality patient support.
Key Responsibilities:
• Coordinate patient care activities and schedules across various departments.
• Receive high volume of phone calls and emails and be able to prioritize and real-time patient interaction.
• Register patients and obtain all necessary demographic information and accurately input into electronic medical records (EMR) system
• Communicate effectively with patients regarding follow-ups, referrals and prescription renewal requests.
• Assist in managing pre-authorization and insurance forms for patients.
• Educate patients about minor procedures, and follow-up requirements.
• Act as a point of contact for patient questions or concerns, resolving issues promptly or directing them to appropriate personnel.
• Support providers by ensuring efficient workflow and proper documentation.
• Collaborate with interdisciplinary teams to promote patient -centered care.
Essential for success in this role:
• Attention to detail is critical.
• Must be able to work well within a team environment.
• Must be able to use professional communication over phone, written word, and in person.
• Very strong computer proficiency and the ability to multi-task.
• Knowledge of the EMR system an asset.
• Complete fluency of the English language, including excellent spelling and grammar.
What you can expect from us:
MedSpa Partners is committed to offering a family focused environment based on equality and respect. More specifically, we respect our Team Members point of differentiation, need for development and we respect each individual voice in the company. We believe that the most successful businesses are those that have a natural, not forced, “people first” culture and in turn, we place value on Team Member learning, career path development, and inclusiveness. As a primary focus in our selection process, we place a high value on attitude and self-awareness to ensure that our team is aligned and well suited to not only be a part of, but further assist in living out our family focused culture.
We offer competitive rates and industry incentives.
Our MSP core values are: RESPECT, INNOVATION, COMMUNITY, EXCELLENCE, AGILITY
Job Types: Full-time, Permanent
Pay: $21.00-$23.00 per hour
Additional pay:
• Commission pay
Schedule:
• Monday to Friday
Application question(s):
• Do you have experience in customer service, retail skincare sales or an equivalent service oriented role?
• Why do you think you are a good fit for this role?
More Info
To apply for this job please visit ca.indeed.com.