Accor Group is a global leader in hospitality, renowned for its innovative approach to delivering exceptional guest experiences. Committed to integrating cutting-edge technology and sustainable practices, Accor continuously adapts to the evolving needs of travelers and businesses worldwide. Their customer-centric philosophy focuses on personalized service, ensuring each guest receives tailored attention that reflects local culture and preferences.
Sustainability lies at the heart of Accor’s operations, with a strong commitment to reducing environmental impact through energy-efficient buildings, waste reduction initiatives, and responsible sourcing. The group aims to achieve carbon neutrality and actively supports community development projects, promoting social responsibility alongside environmental stewardship.
Accor’s core values—integrity, respect, teamwork, and innovation—shape its corporate culture, fostering a collaborative environment where employees are encouraged to grow and contribute meaningfully. By blending tradition with modernity, Accor delivers consistent quality across its diverse portfolio, ranging from luxury to economy brands. In Dubai, Accor remains a key player, driving the hospitality industry forward with a focus on excellence, sustainability, and community engagement.
Current Job Openings at Accor Group – Dubai
| Position | Estimated Monthly Salary (AED) |
|---|
| Front Desk Agent | 3,500 – 4,500 |
| Housekeeping Supervisor | 4,000 – 5,000 |
| Food and Beverage Manager | 10,000 – 15,000 |
| Sales Executive | 7,000 – 10,000 |
| Human Resources Officer | 6,000 – 8,000 |
Job TitleReservations Agent – Hospitality Operations – DubaiJob DescriptionReservations Agent – Hospitality Operations – Dubai Position Overview We are hiring a Reservations Agent for a luxury hotel in Dubai, part of the renowned Accor network. As the first point of contact for future guests, you will be instrumental in creating a welcoming and seamless booking experience. This role is perfect for someone with a guest-first attitude, attention to detail, and a passion for hospitality. Employment Overview Job Location: Dubai, United Arab EmiratesIndustry: HospitalityFunction: Customer ServiceGender: AnyCandidate Nationality: AnyCandidate Current Location: UAE preferredJob Type: Full Time Core Duties * Handle incoming reservation requests via phone, email, and system channels* Ensure all guest information is accurately recorded and updated in the reservations system* Maximize room revenue through effective up-selling and promotional strategies* Respond to guest inquiries and special requests with professionalism and efficiency* Maintain up-to-date knowledge of room types, packages, and hotel offerings* Recommend facilities and services to enhance the guest booking experience* Support the front office with accurate rooming lists and last-minute updates Candidate Requirements * Prior experience as a reservations agent or in a guest-facing hospitality role* Proficiency in Opera or similar property management systems is preferred* Excellent English communication skills; additional languages are a plus* Strong interpersonal and customer service abilities* Attention to detail and a calm, solutions-oriented approach* Ability to work in a fast-paced environment with flexibility for shifts Why Join Us * Employee benefit card with exclusive global discounts at Accor hotels* Access to development programs and global career mobility* Be part of a dynamic and diverse team that values your contribution* Contribute to meaningful sustainability initiatives through Planet 21 About the Company This opportunity is with a leading hotel under the Accor group, a global hospitality leader with over 5,500 hotels and lifestyle destinations. In Dubai, our hotel stands as a beacon of excellence, combining authentic service with modern luxury. By joining us, you become part of a culture that celebrates heart-led service, innovation, and continuous growth.Post Details
