Pan Pacific Toronto (formerly The Prince Hotel)
Company Overview
Pan Pacific Toronto, formerly known as The Prince Hotel, is a luxury full-service hotel located in North York, Ontario, nestled in a lush parkland setting near major highways (401/404/DVP), and minutes from downtown Toronto. As part of the global Pan Pacific Hotels Group, based in Singapore, Pan Pacific Toronto blends Asian-inspired hospitality with modern comfort, offering a tranquil and refined escape within the city.
A long-standing landmark for both business and leisure travelers, the hotel underwent rebranding and renovations when it became part of the Pan Pacific network, and is now celebrated for its gracious service, nature-filled surroundings, and commitment to excellence in hospitality.
Hotel Features:
- Over 400 stylish guest rooms and suites with scenic views
- 30,000+ sq. ft. of event and conference space
- Full-service banquets and catering
- On-site restaurant (including Hao’s Chinese Cuisine)
- Fitness facilities and seasonal outdoor amenities
- Premier wedding and event destination in North York
Career Opportunities | Pan Pacific Toronto – Ontario, Canada
Pan Pacific Toronto employs a wide variety of staff across departments such as guest services, culinary, administration, housekeeping, maintenance, banquets, and sales.
| Job Title | Department | Estimated Salary (CAD) |
|---|---|---|
| Front Desk Agent | Guest Services | 18–22/hour |
| Housekeeping Attendant | Housekeeping | 17–20/hour |
| Banquet Server / Bartender | Events / Food & Beverage | 18–20/hour + gratuities |
| Line Cook / Sous Chef | Culinary Services | 22–28/hour |
| Sales & Catering Coordinator | Sales & Events | 50,000–60,000/year |
| Maintenance Technician | Engineering | 22–27/hour |
| Human Resources Assistant / Recruiter | Human Resources | 48,000–60,000/year |
| Duty Manager / Front Office Supervisor | Operations | 55,000–65,000/year |
Job description
Duty Manager – Pan Pacific Toronto
Full-time
About the Role:
We are seeking a proactive and guest-focused Duty Manager to oversee the daily operations of our hotel. In this pivotal role, you will represent the General Manager and ensure the seamless coordination of all departments, including Front Office, Food and Beverage, Housekeeping, and Maintenance. Your leadership will be essential in delivering exceptional guest experiences and maintaining operational excellence.
Key Responsibilities:
• Oversee Hotel Operations: Manage and coordinate the day-to-day activities across all departments to ensure smooth and efficient operations.
• Guest Relations: Act as the primary point of contact for guests, addressing inquiries, resolving complaints, and ensuring a welcoming atmosphere throughout the hotel.
• Staff Supervision: Lead and support team members, fostering a collaborative and positive work environment. Provide guidance and training to maintain high service standards.
• Health and Safety Compliance: Monitor and enforce health and safety regulations, conducting regular inspections and ensuring all areas meet the required standards.
• Emergency Response: Take charge during emergencies, following established protocols to ensure guest and staff safety.
• Administrative Duties: Assist with scheduling, resource allocation, and reporting to support the hotel’s operational goals.
Qualifications:
· Minimum of 2 years’ experience in a supervisory role within the hotel industry, with a strong emphasis on front office operations.
· Proficiency in Opera or other Property Management Systems (PMS) is essential.
· Availability to work flexible hours, including nights, weekends, and holidays.
· Excellent communication and interpersonal skills, with the ability to interact effectively with guests, staff, and management.
· Strong organizational and problem-solving abilities, capable of handling multiple tasks simultaneously.
· Energetic and outgoing personality, driven to provide outstanding guest service.
· Post-secondary education in Hospitality Management or a related field is an asset.
· Familiarity with Canadian and provincial laws governing hotels is an asset.
Why Join Us:
Pan Pacific Toronto offers a dynamic work environment with opportunities for professional growth. As a Duty Manager, you will play a crucial role in upholding our commitment to excellence and contributing to memorable guest experiences.
Eligibility Requirements:
Applicants must have the legal right to work in Canada, including Canadian citizens, permanent residents, or those with a valid work permit. Student work permits are not accepted. Proof of eligibility will be required during the application process.
Job Types: Full-time, Permanent
Pay: $47,000.00-$50,000.00 per year
Additional pay:
• Overtime pay
Benefits:
• Dental care
• Extended health care
• Life insurance
• On-site parking
• Vision care
Flexible language requirement:
• French not required
Schedule:
• 8 hour shift
• Day shift
• Holidays
• Monday to Friday
• Morning shift
• Night shift
• On call
• Overtime
• Weekends as needed
Experience:
• Hotel: 2 years (required)
• Opera: 2 years (required)
Work Location: In person
More Info
Online Angular.JS Trainers in Ajman, UAE (Job Id: 17631909)
Hotel Jobs in Canada with Visa Sponsorships
Waitress & Waiter Jobs in Canada with Visa Sponsorship | Restaurant Hotel
To apply for this job please visit www.glassdoor.com.