Quantum Management Services Ltd.
Company Overview – Quantum Management Services Ltd., Mississauga, ON
Quantum Management Services Ltd. is a leading Canadian recruitment and staffing firm with a strong presence in Mississauga, ON, supporting businesses and professionals across a wide range of industries. Established in 1968, Quantum has built a reputation for delivering personalized, high-quality staffing solutions that connect top talent with exceptional employers.
Specializing in both temporary and permanent placements, Quantum focuses on sectors such as administration, customer service, finance, IT, sales, human resources, and light industrial. The Mississauga office plays a key role in working with businesses across the Greater Toronto Area (GTA), offering highly responsive recruitment services backed by local market expertise.
Quantum is committed to customer-centric solutions, working closely with employers to understand their unique hiring needs and company culture. Its talent-first approach ensures that candidates not only have the right skills—but also align with long-term organizational goals.
The company continues to evolve with the times, embracing recruitment technology, virtual hiring processes, and online training tools to enhance speed and accuracy in matching talent to roles.
With strong values around integrity, professionalism, respect, and service excellence, Quantum Management Services Ltd. offers both clients and job seekers trusted support in navigating today’s complex employment landscape.
Current Job Openings at Quantum Management Services Ltd. – Mississauga, ON
| Job Title | Salary Range (CAD/year) |
|---|---|
| Administrative Assistant | 45,000–55,000 |
| Bilingual Customer Service Representative | 50,000–60,000 |
| Accounts Payable Clerk | 48,000–58,000 |
| Warehouse Associate – Day Shift | 35,000–42,000 |
| HR Coordinator – Contract | 50,000–65,000 |
Job description
Position: Bilingual Customer Service II
Location: Mississauga
Are you a problem-solving ninja? Do you speak both English and French? Then we’ve got the perfect full-time permanent gig for you!
Our client is on the lookout for a Bilingual Customer Service Representative II who can manage and address high profile account concerns and answer technical complex inquiries.
What You’ll Be Doing:
– Provide seamless customer service experience and coordination.
– Answer questions and solve challenges (they have all the tools and training you need to be successful!).
– Support professionals with all onboarding activities including account set up, trouble shooting and training.
– Provide adequate, accurate and timely technical support for company products.
– Answer inbound and outbound inquires and questions.
– Identify requests for specific/technical information and ensure appropriate follow ups.
– Handle escalated customer issues in a professional, friendly and positive manner.
– Address complaints with the goal of increasing satisfaction and eliminating further escalations.
– Update customer files accurately and completely.
– Maintain positive and productive relationships with key contacts to ensure customers’ needs are a priority.
What We’re Looking For:
– Call center experience with a consumer goods-based client.
– Experience in addressing product-based queries, medical/pharmaceutical device an asset.
– Great attitude and bring your energy to work every day.
– Tech-savvy with the ability to learn new tools and systems quickly.
– Problem-solving ninja, always thinking of creative ways to make things right.
– Customer service experience is a plus, but a positive attitude and willingness to learn are a must!
Why You’ll Love It Here:
– This is a hybrid role (4 days onsite).
– Amazing team of supportive and fun colleagues who love to collaborate.
– Opportunity to grow, learn, and make a difference.
– Awesome perks.
If you think you are the right candidate for the role, please send your resume to karen.thomas@quantum.ca.
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